Steve Heller

V.P. and Director of The Center for Modern Aging

Steve joined Glencroft in August 2018. Steve was a guest on the first episode of the Successful Aging radio program that John Wenzlau and Millie Oakeson host, Tuesdays at 11:00am on 1100 KFNX. Steve shared his positive results on aging well by focusing on three functions – core training, balance and flexibility and emphasized that it’s never too late to begin. For twenty years, Steve Heller has been the guru to amateur and professional athletes from the NFL, NBA, PGA, LGPA, and MLB. They chose him based on his extensive knowledge of exercise physiology in relation to sports-specific training and post rehabilitation conditioning.   Steve graduated from Grand Canyon University. After graduating with a degree in Corporate Fitness and Wellness, he worked at St. Joseph’s hospital in their rehab clinic as director of post rehab therapy. From 2002 until August 2018, Steve was the fitness director and director of Fore-Max Training Systems at the Westin Kierland Resort in Scottsdale. Fore-Max was named by Men’s Journal in 2016 as one of the top four vacation workout programs in the world. This is where Steve’s passion for working with seniors developed. He had the opportunity to pioneer the idea of inter-generational training, working with kids through 94 year olds. Steve feels that no one is ever too old to get better and has proven time after time that his programming does just that. 

Barbara Cunningham

Registered Dietician / Center for Modern Aging Lead Nutritionist

Barb Cunningham is a Registered Dietitian Nutritionist with a Master’s Degree in Human Nutrition and a Master’s Degree in Adult Education from ASU. She is also a Board Certified Specialist in Gerontological Nutrition. RDN is a third career for Barb. Previously, she was a Senior Director for Creative Memories and had the top sales team in Arizona for her entire 20- year tenure as a Creative Memories consultant. Barb also taught high school science and taught nutrition at the community college level. Barb’s role at Glencroft is to manage clinical nutrition at Providence Place, but she also teaches classes for the IL residents, has a monthly “fun with food” activity for PP residents, conducts weight loss groups for IL, and does personal nutrition counseling for residents in IL and AL on the Glencroft campus. Barb believes in lifelong learning and is excited to be a part of Glencroft University. She is looking forward to sharing her expertise and watching the positive changes made by participants.


Pastor Joel Eidsness

Lead Pastor of Community of Faith Church / Director of the Spiritual Pillar for Glencroft University

Joel was born in 1939 in Seattle, Washington. Following some rocky high school years, he committed his life to Christ and went on to attend a Christian liberal arts university where he pursued a Bachelor and Master of Arts degree and also served as a teaching fellow in New Testament Greek. In 1964, Joel married his wife, Sharon, and made application to Dallas Seminary where his commitment to ministry was further confirmed. Upon graduation with honors in 1968, he accepted a call to pastor Trinity Bible Church in Phoenix, Arizona—a church he served for 24 years. In July of 1992, Joel and his family accepted a call to serve as Senior Pastor at Walnut Hill Community Church in Bethel, Connecticut. Walnut Hill, under his leadership, was a church of approximately 1,400 people committed to making the invisible Christ visible in the greater Danbury area and around the world. On April 1, 2005, with his successor in place, he was named Pastor Emeritus. Since retirement, Joel has served as interim pastor in four different locations around the country and as a preaching mentor at two seminaries. He currently serves as pastor of the Community of Faith at Glencroft, a senior living center located in Glendale, Arizona and teaches two preaching classes for Fuller Seminary SW. Joel and Sharon have two married daughters: Kristen Eddleman of Phoenix, Arizona and Laura Spiering of San Luis Obispo, California. They are the proud grandparents of six grandchildren.

Kaye Baker

VP of Development / Director of The Emotional Pillar for Glencroft University

Kaye came to Glencroft in the spring of 2016 bringing with her extensive experience in media and fund development. She is an Arizona native, graduating with a Bachelor of Science degree in journalism and public relations from Northern Arizona University. Kaye previously worked for 10 years at the Area Agency on Aging as the Director of Fund Development and prior to that she worked with the Tim and Willy morning show on KNIX radio for 10 years and was the Executive Director of their foundation for 15 years. She has received numerous awards for her career accomplishments and consistently adds abundant energy, creativity, dedication, experience and personal knowledge to her work. Kaye loves to write and has written weekly articles for Pueblo Publishing recapping our “Successful Aging” radio show on KFNX. Kaye has three children and resides in central Phoenix.


Ross Higgins

Director of Campus Life / Director of The Social Pillar for Glencroft University

Ross Higgins stays very busy in his role as Sr. Director of Campus Life here at Glencroft. He has been energizing the 900+ resident population for over 4 years now with activities derived from his previous 28 year stint as a youth pastor. He served in churches in both Alabama and Arizona. “Gold Rush Days, Cruise Week, Game Show Week and Winterfest” are 4 of his creations which allow week long experiences for the residents…much like summer camp for teenagers…just now for teenagers with old skin! Laughter and play go a long way in keeping his senior crowd mentally sharp and emotionally fit. “When the residents engage in our programs and events, we truly want them living some of their all-time best days here at Glencroft…and that’s what we try to create.”


Dr. Pete Patterson

Director of Antibiotic Stewardship / Director of the Intellectual Pillar for Glencroft University

Dr. Patterson is a 3rd-generation physician and healthcare executive with extensive background in clinical quality improvement and healthcare business transformation. He has worked with many post-acute and long-term care organizations developing programs that have major positive impact on practices in long-term care facilities and campuses. Dr. Patterson is a frequent invited speaker at conferences and provider-network continuing education meetings. His on-the-ground practice experience and creative insights facilitate the transition in the mindset of aging now underway at Glencroft and the Center for Modern Aging. He received his MD from the University of Alberta. In the past, Dr. Patterson worked for a Fortune 500 healthcare manufacturing company, where he was trained in the principles and methods of world-class quality improvement. He brings the perspectives of a practicing physician-manager to his current work as a consultant to long-term care campuses and a partner of the Center for Modern Aging.

Millie Oakeson

VP of Corporate Marketing / Director of the Vocational Pillar for Glencroft University

Millie is Vice President of Marketing since August 2015. Ms. Oakeson is a native of Arizona. She brings with her a diverse marketing background coordinating the marketing efforts for the healthcare (St. Joseph’s Hospital Phoenix, Arizona), television (KTVK-TV 3 Phoenix, Arizona), airline (Southwest Airlines Phoenix, Arizona) and senior living (Sierra Pointe Scottsdale, Arizona and Belmont Village Scottsdale, Arizona) industries for the past 30 years. Among her accomplishments she was awarded Sales Leader of the Year 2014, Sales Campaign of the Year 2006 and Marketing Excellence 2005. Ms. Oakeson has been widely successful over the span of her career in establishing a vision for team building, brand management, leadership and creative out-of-the-box strategies that produce assets that exceed fiscal requirements. She thrives on challenges, particularly those that expand the company’s reach. Currently Ms. Oakeson serves on two committees for Arizona Assisted Living Federation of America; she is a past board member for Adopt a Senior Foundation, Southwest Chapter of the Alzheimer’s Association and Westside Social Services. Her education portfolio includes marketing and communication studies from Arizona State University; currently Ms. Oakeson is working on a certification in Gerontology.

Mike McCammond

Chief Information Officer

Mike is the Chief Information Officer and has been employed by FRC since July 2013. Mr. McCammond’s career experience includes over 18 years of Information Technology experience with emphasis on project implementation, specializing in new infrastructure, electronic documentation, and electronic communications. Mr. McCammond is well versed in Information Service Center infrastructure, analysis and re-engineering of existing business processes, identifying and developing the capability to use new tools, reshaping company physical infrastructure, and integration of the internet into both long-term strategy and immediate business plans. Mr. McCammond holds a BAS in Information Technology Management from Northern Arizona University and is certified in computer application technology & digital communications.


Wendy Harrold

Development Coordinator for The Center for Modern Aging

Wendy Harrold is the Development Coordinator for Friendship Foundation on the campus of Glencroft – Center for Modern Aging. Wendy came to Friendship Foundation in August of 2017 after spending over a decade in Kent, Washington. Wendy’s responsibilities include but aren’t limited to; management of the donor database, fund development projects, corporate marketing efforts, media team collaboration and design as well as assisting with the creation and execution of campus activities. In her free time Wendy loves going to the gym and spending time with her son and parents in Sun City, Arizona.

Richard A. Young

Director of Digital Marketing

Richard has been employed by FRC since January 2017. Mr. Young is a second generation Health Care Professional with a diverse background in sales, facility licensing and certified in digital marketing via Google. Over the last 7 years Mr. Young has assisted with customer inquiries about various health related services and helped provide solutions over a broad spectrum of problems. He has an extensive background knowledge and understanding of state rules and regulations for licensed facilities. He has developed marketing programs for licensed Healthcare facilities including website, keyword mapping, budget, marketing matrix, marketing materials and understands how guerilla marketing works and the value of traditional marketing. He assisted with all digital media inquiries and can use a host of tools to analyze metrics, measure campaign performance and make changes as needed to optimize results. Implemented and oversees the development of interactive, digital based classes for seniors. During 1997-98 Mr. Young attended the University of Tulsa on a full ride scholarship with a BA in Communications.

Joan M. Abbey

Grants Coordinator

Joan began serving as Grants Coordinator for the Friendship Foundation in February 2019. Charged with pursuing private and public grant funds to increase revenues allowing Glencroft to sustain and expand programs that enhance Glencroft residents’ quality of life. She has decades of experience in fund development and grant writing for non-profit organizations generating over $21.6 million in grants and contracts. Growing up in Glendale, Arizona this graduate of Apollo High School pursued her B.S. in Human Resources and MSW in Social Welfare Administration in Michigan. After completing her masters at the University of Michigan (U of M), she worked for the U of M School of Social Work teaching and conducting research for 20 years. She retired from Eastern Michigan University in 2013 where she acted as the Research Office Director for the College of Health and Human Services. She is actively involved as a Board member and volunteer with several non-profits in Michigan and Arizona. Her passion is helping non-profit organizations become learning organizations. Learning organizations seek to create their own future. They engage in ongoing and creative processes enabling them to adapt in response to the needs and aspirations of the people engaged with and served by the organization.

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